Archive for the 'Social Networking' Category

flip.com turns to widgets

fliplogo

Flip.com was launched in February 2007. Today Conde Nast, which owns flip.com, announced that it was reversing its strategy saying that Flip will be “reshaped as a flexible web application designed to live on social networking platform, starting with Facebook.”

Translation: “We give up.”

flipcom

From the above you can see that at its peak flip.com was getting over 400,000 monthly users, so what happened?

I think there are a number of reasons:

  1. The campaign money ran out - social communities need to keep going far longer than your average campaign timeframe otherwise the time invested by your audience will turn from advocacy to distrust.
  2. There weren’t enough clearly defined success criteria to guage whether more investment should be made in maintaining it.
  3. The ‘niche’ they were going for (teenage girls) wasn’t niche enough. It was too big a market segment to succeed.
  4. Flip.com was born out of a print culture - they couldn’t conceive of simply building an application - which is what they’ve ended up with, so they created alot of editorial that people didn’t read or interact with.

It’ll be interesting to see what happens…

more

Facebook as an intranet

Sarena Software, a company with over 800 employees and offices around the world have made Facebook their intranet.

Google’s OpenSocial API

Google’s announced OpenSocial, an API which enables applications to be wrapped in a universal API which allows them to work across a number of different social networks. And all I can say is so what?

Google’s OpenSocial API is just a common Google-sponsored widget format for mini-applications. One which Google owns the control on. Sure, anyone can write an app using OpenSocial, but anyone can write an app on Facebook too. It looks just as proprietary as the Facebook system it more or less copies.

What’s crucially missing from this solution is openness - What OpenSocial offers is a way in which any application can be wrapped in a container API. That container API is tweaked and made to fit with each of the different social networking solutions out there. This means that the code in the app doesn’t need to change; if the app needs a list of my friends it just calls:

container.getFriends().

If my app sits on my Hi5 page it will get those friends one way and if I have the app on my MySpace page it’ll get my friends another way. The app itself doesn’t care how that happens - that’s the Container API’s job.

The Container API has not been mentioned, it’s the elephant in the room. With access to it I could create a social network on my blog…or Nike could sign up to it and ensure that already popular social apps could fit into their site furniture on their domain, rather than having to fit into another social network’s furniture e.g. Sponsored pages on MySpace. Powerful eh? You can appreciate why it hasn’t been mentioned given the speed at which they’ve released OpenSocial this is clearly an aspect of the API which needs a little more thought and consensus.

It’s the 1st question to ask when considering a brand such as Nike and whether they’d want to sign up to OpenSocial in the future, and that’s the most exciting thing about Google’s announcement of OpenSocial - It stops us from chasing functionality and concentrating on the basics, WHATEVER the social network happens to be.

The conversation is finally moving towards the root of social networking, and I’m all for that.

Richard Branson’s ‘Virgin Americans’

Virgin Airlines have turned some of the most well-known and subscribed to bloggers into cartoon characters for a series of cartoons entitled ‘Virgin Americans’.

Cartoon illustrating the features of flying Virgin Airlines.
Virgin Americans Flickr gallery

A blog review from David Winer.
Another blog review.
BoingBoing review

All 3 are powerful word-of-mouth recommendations.

BoingBoing have signed an exclusive deal to supply Virgin Airlines with their BoingBoing.tv content. Nice fit.

All good stuff and does what it set out to. Domestic air travel in the US is now in a huge fare war as a result.

This has been a really well executed digital PR strategy from Virgin America.

Also similar in strategy is O2 Cocoon’s blog – Very interesting to see where O2 chose to install the blog – within O2 Blueroom and on its own domain – rather than on the o2.co.uk domain. This way I guess they enable the bloggers and guest writers the ability to write opinionated reviews and comments which spark conversation rather than just decimating other news in a bland way. Talk radio DJs are opinionated on purpose in order to get people to pick up the phone, the same is true online.

What will be interesting to see will be the way in which O2 Cocoon’s blog sows ‘seeds of conversation’ that dovetail in with other campaign activity over the coming months. It’s also a little surprising that there’s no Facebook group, sponsored or otherwise, which would drive people to the blog.

Update: O2 now have a Facebook group, either I missed it (very likely given the numbers it’s generated!) or it’s one of the fastest growing groups on Facebook! Love the scoreboard.

France Telecom 1st major Telco to support OpenID

What’s OpenID?
1st major Telcom to support OpenID
Reaction on Techcrunch.

What France Telecom (and Orange) needs more than anything is a consumer-focused marketing strategy as to why OpenID is useful/beneficial. Right now it just yells ‘so what’, but with its customer base of 40million users, all of whom can be verified as real people, France Telecom is going to have quality OpenIDs, with billing addresses, likes and dislikes and spending patterns.

niche social networks : Etsy.com

Ning will cross a sizeable milestone this weekend: 100,000 user created social networks
on the platform. That’s up from just 30,000 in February when they launched a new version of the service. The company is also saying that page views have been growing 40% month over month over the summer.

One of their featured communities is We Love Etsy, a social network for people who love Etsy.com.

Etsy.com is “Your place to buy & sell all things handmade.”

What I find really inspiring about what’s happening within the WeLoveEtsy community is the experimentation.

Ning is a free service. Anyone can create a network using Ning. What’s really difficult is creating a community.

Etsy have managed to create a community of 1,300+ by listening, reacting and experimenting.

Etsy is in the business of buying and selling handmade products. There’s a natural desire by the people involved to come together and discuss improving the marketplace in which they make their money. Having a community site set up in which to do this makes complete sense. But it doesn’t make Etsy unique. All forward thinking brands should be doing the same and experimenting.

On WeLoveEtsy there is a news section, they’ve got a blog which aggregates every users own blog (just like the news feed feature on Facebook, but with steriods), over 90 groups have been formed within the WeLoveEtsy network and they have an incredibly active forum. Over 10,000 pictures and 36 videos have been uploaded by members.

When you create a profile on Ning you get a very basic profile page and you can view your messages and friend requests.

What’s cool about Ning is that each network you join offers you a unique profile for that network. On WeLoveEtsy’s community profile page each member gets:

  • A unique profile image for that community
  • The opportunity to edit your page’s theme
  • To add a blog post
  • The ability to invite friends
  • Your own comment wall

Sellers are encouraged to enhance their profile with their products. Kenneth Rougeau is one of the most active members of WeLoveEtsy, but there are many other active participants.

Etsy haven’t limited themselves to just Ning either. It has 51 groups, 18 events and 2 apps on Facebook, but nowhere else does it have anything like the presence it has on Ning.

For what it’s worth, the Etsy Facebook apps are a great way to show your handmade goods to a wider audience:

Esty shop which lets sellers show their most recently listed items on their profile page and MyEtsy - a great way to show off handmade goods from Etsy to the Facebook community. These can either be your shop or your personal favourites.

Etsy have also created a widget, EtsyMini, enabling sellers to place their items on their own blogs and sites, outside of any social networks.

It’s clear that Etsy is a very forward thinking company and is using social networking the way it should be used, as a laboratory and platform to offer improved services and functionality to its core community of users.

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armchairGM

armchairgm logo
“ArmchairGM is a community for passionate sports fans. Read, write, and talk about sports. Meet other fans of your favorite teams. Rate players, teams, and sporting events. Earn points and receive gifts.”

ArmchairGM is a company that has been bought by Wikia, a for profit wiki site created by the founder of Wikipedia. It combines the best parts of open source wiki software with social networking features such as adding friends, building a profile, creating groups and meeting people. It also offers users the ability to add ‘foes’ in addition to friends, since so much sport centres on rivalries.

airchairGM

This is something that sports brands should pay attention to and start to take part in. These are the fans, the die hards.

Here’s a screen grab of Didier Drogba’s page:

Didier Drogba

There’s some serious potential for sports brands and manufacturers to begin cross selling their own promotions, features and competitions on sites like these which will be seen by advocates (and rivals) of that athlete, team or sport.

I can see huge potential here…

Facebook applications: google’s social search widget

Google has launched a search widget for Facebook that lets you search the web and share the results with your friends. Sadly, it has errors on the first page on launch. Expect more mainstream features to be ported to Facebook and for it to sit on top of the social engine.

Thanks to Jeremiah Owyang

Facebook’s targeted ads

Facebook can segment some ads by gender and city, not even Google Ad Sense can be this accurate. Mashable wonders if this is clever or evil? I say clever, and if deployed correctly, the ads may be more relevant to the user –and less disruptive. Imagine if ads became so intelligently contextual that they are as valuable as news items on a feedreader.

Thanks to Jeremiah Owyang

On a side note, threebillion* released a video of some stats they’ve pieced together:

“32% of British 11-20 year olds said they would be happy to recieve advertising messages to their mobiles…71% said they would be happy to recieve advertising messages targeted to their particular interests”.

*3 billion is the size of the world’s population under 25yrs

Facebook 3 months on

This article gives some great stats about the activity, feeds, applications, advertising, and other information happening on the Facebook platform. Most interestingly enough, I believe we’re still at the start of something –orders of magnitude to come.

Thanks to Jeremiah Owyang