As Jake McKee commented on my previous post, there are some excellent niche communities which, over the years, have created such an active community of members that the brand they’ve advocated has had to stand up and do something about it.
In the case of Lego, they embraced the online community activity on the Internet and created a ‘Lego Ambassador Program’ back in February 2005. This, I presume was entirely down to Jake, who at the time was a Lego employee (Jake, please correct me if any of this is incorrect…).
Initially the individuals who were nominated for the Lego Ambassador Program not only had no tangible benefits, but were also a merry band of only 15. Now, with the nominations for the 08/09 Ambassadors having been announced only a few days ago, there are not only very tangible benefits but also a much larger group of Ambassadors.
Brothers-Brick is one of the major contributing communities and blogs which have generated Ambassadors. Over the last 3yrs their blog has grown to one of thousands of subscribers, all of whom have an interest and a passion in Lego from an adult perspective and now they’re embracing Facebook.
It’s fantastic to see how Lego’s confidence and belief in their customers and fans has led to a really excellent Ambassador program which is not only aspiring to the Lego enthusiasts in the community, but offers an opportunity for Ambassadors to shape the future of their favourite bricks and be first to be asked opinions on new up and coming ranges from Lego themselves.
Lego’s 50th anniversary celebration video, released to the community:
